Measure Outcomes

Our patient survey system enables you to measure rehabilitation outcomes accurately, consistently, and affordably. It's simple to use and integrates easily into your workflow.

Adaptive and Efficient

Our online adaptive patient survey software provides an efficient method to assess the functional status (FS) score of each patient. As an adaptive survey, later questions are derived from earlier responses. This allows us to eliminate unnecessary questions and arrive at a statistically accurate FS score in usually less than ten questions.

Accurate

Many of our survey measurement instruments are endorsed standards by the National Quality Forum (NQF) and accepted by the Centers for Medicaid and Medicare Services (CMS) as an approved method and data registry for reporting for the Physician Quality Reporting System (PQRS – formerly PQRI).

How our system works

Patients complete our survey on their first visit, or at intake. Surveys are tailored to the specific care type, body part or impairment requiring treatment. The survey is retaken one or more times during the patient's course of treatment, and again at discharge. The outcome is the difference between the FS Score at intake and the FS Score at discharge.

Questions in each survey elicit the type and severity of the ailment, as well as certain risk factors (e.g. age, weight, time since onset, previous surgeries, other health problems, etc.) that affect the patient’s predicted response to treatment. At intake, our software immediately calculates a predicted FS Score improvement for the patient, adjusted for the reported risk factors. This predicted improvement derives from similar episodes and patients drawn from a bank of well over 3 million episodes.

Improving Patient “Buy-in”

One of the initial benefits of the measurement process is to help set patient expectations as to the probable degree of recovery and the number of visits required. This creates more motivation and “buy-in” from the patient to complete the treatment of care. After the initial intake survey, on subsequent surveys patients are asked not only treatment and functionally specific questions, but also satisfaction questions. This also is an important quality control measure for physical therapists, practice managers and owners.